Address:
6403 Coyle Avenue
Suite 200
Carmichael, California 95608
USA
916-962-8874
Contact Information
Jason Close
BS, RRT
Director
916-671-0661
jason.close@dignityhealth.org
Year Incorporated or Founded:
2008
State Incorporated or Founded:
California
Company Type:
Integrated healthcare system (MCO), Medical specialty service provider to healthcare providers
Corporate Structure:
Private not-for-profit
Description of Services:

The multi-disciplinary team at the Dignity Health Telemedicine Network brings highly specialized care to you, regardless of your location. The Telemedicine Network team combines expertly trained physicians and state-of-the-art technology to offer patients immediate access to life-saving medical care. Thanks to the unique capabilities of the Dignity Health Telemedicine Network, even patients who live far from urban care centers can receive the attention of a specialist familiar with the latest care advances and treatment options, specific to their condition. With the Dignity Health Telemedicine Network, access to a specialist's assessment and prescribed plan of action is available to remote or rural providers via the video and computer technology available through the Dignity Health Telemedicine Network.

Tele-Services:
Cardiology, Chronic disease management, Diabetes, Endocrinology, Epilepsy, Genetics/genetic counseling, Geriatrics, Homecare, ICU (intensive care unit), Infectious disease, Integrated care, Long-term care, Mental health, Mobile health (mHealth), Neonatology, Nephrology, Neurology, Patient monitoring, Psychiatry, Pulmonary medicine, Stroke
Ancillary Services:
Patient education
Currently providing services in:
Alabama, California, Hawaii, Nevada
Healthcare professionals have licenses in:
Arizona, California, Hawaii, Nevada
Target(s) for services:
Assisted living facilities, Community mental health clinics, Correctional facilities, Employers, Hospitals: rural, Hospitals: urban/suburban, Insurers, Nursing homes, Patients, directly, Senior communities, Skilled nursing facilities
Number of customers (hospitals, clinics) currently served:
50-99
Number full-time MD/DO telehealth professionals:
61-70
Number full-time NP telehealth professionals:
1-5
Number full-time PA telehealth professionals:
1-5
After licensing and credentialing, average time to initiate services to new partner/customer:
1-3 months
Telemedicine systems used to connect to customers:
The DHTN provides a fully serviced and supported technology package with each of our services.
Electronic health records (EHR) incorporated in services:
Yes
How EHR interfaces with the EHR of the referring/consulting site:
Technical information varies by EHR. Please contact for information.
Company uses an electronic health record system that is certified by ONC:
Information not available
Wait time for consultation for emergency services:
0-5 minutes
Nonemergent Services wait time other:
Typically these types of services are scheduled.
Integrate clinical practice guidelines into teleconsultations and practice:
Yes
How clinical practice guidelines are integrated:
The Dignity Health Telemedicine Network provides full program implementation and on-going clinical support.
Number of teleconsults performed 2012:
608
Number of teleconsults performed 2013:
1,580
Number of teleconsults performed 2014:
7,246
Number of teleconsults performed 2015:
17,032
Number teleconsults performed 2016:
30,680
Provides Billing Services:
No
Provides Billing Services - Other:
We will both help clinical site customers with their billing, as well as do our own billing. This depends on the preference of the customer.
Payers billed:
Medicare, Medicaid, Private payers (e.g., Blue Cross Blue Shield, Cigna, UnitedHealthcare, Aetna)
Teleproviders are physically located in:
Arizona, California, Colorado, New York, Texas
Teleproviders Locations - other:
Out of country
How teleproviders are recruited:
Our telemedicine providers are employees of the Dignity Health Medical Foundation, and are recruited individually to provide telemedicine services. We also contract directly with private provider groups, which undergo a complete RFP and vetting process.
Company Payment Model:
Fee for service
Complies with HIPAA and HITECH:
Yes
Minimum monthly consultation requirement:
no minimum
Minimum number of hospital beds:
no minimum
Minimum number of ICU or NICU beds:
no minimum

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