Address:
Division of Medical Genetics
4650 Sunset Blvd, MS 90
Los Angeles, California 90027
USA
323-361-2178
Contact Information
Linda Randolph
MD, MA, MMM
Chief, Division of Medical Genetics
323-361-2178
lrandolph@chla.usc.edu
Year Incorporated or Founded:
2012
State Incorporated or Founded:
California
Company Type:
Integrated healthcare system (MCO), Medical specialty service provider to healthcare providers, Patient education/engagement service
Corporate Structure:
Private not-for-profit
Description of Services:

We are members of the Division of Medical Genetics of the Department of Pediatrics at Children's Hospital Los Angeles (CHLA) and have an academic affiliation with the Keck School of Medicine at the University of Southern California. We provide telemedicine services to patients in Puerto Rico through the auspices of the Lopez Family Foundation (LFF), as many of the families there would otherwise not receive the care due to the type of insurance they have and lack of access. We provide telehealth case conferences with genetics physicians in Panama through the LFF. We also provide telemedicine services to patients in CHLA outreach centers in Southern California and are planning to provide telemedicine services to area neonatal intensive care units affiliated with CHLA. Currently the services are provided by medical geneticists and conferences with geneticists and genetic counselors, and we are planning now to add a registered dietitian to the providers. We have a close tie to our IT department and our Global Health Program to develop these initiatives and look forward to other endeavors within and outside of California.

Tele-Services:
Genetics/genetic counseling
Ancillary Services:
Distance education
Currently providing services in:
California
Planning to expand to in near future:
Nevada
Target(s) for services:
Accountable Care Organizations, Hospitals: rural, Hospitals: urban/suburban, Insurers
Number of customers (hospitals, clinics) currently served:
100+
Number part-time MD/DO telehealth professionals:
1-5
Number part-time other:
1-5
Other telehealth professionals:
genetic counselor; registered dietitian
After licensing and credentialing, average time to initiate services to new partner/customer:
9-12 months
Telemedicine systems used to connect to customers:
Polycom, Vidyo
Electronic health records (EHR) incorporated in services:
Yes
How EHR interfaces with the EHR of the referring/consulting site:
For CHLA outreach centers, yes, as they are part of our system; for Puerto Rico patients, they are not integrated
Company uses an electronic health record system that is certified by ONC:
Yes
Edition ONC HIT Certification Program company's EHR is certified for:
2014 Edition
Wait time for consultation for emergency services:
Not applicable
Wait time for consultation for nonemergent services:
Less than 1 week
Integrate clinical practice guidelines into teleconsultations and practice:
Yes
How clinical practice guidelines are integrated:
Those that apply to the specific disorder are employed
Number of teleconsults performed 2012:
40
Number of teleconsults performed 2013:
80
Number of teleconsults performed 2014:
100
Number of teleconsults performed 2015:
108
Provides Billing Services:
Yes, we do the billing
Payers billed:
Private payers (e.g., Blue Cross Blue Shield, Cigna, UnitedHealthcare, Aetna)
Other Payers Billed:
foundation supported
Teleproviders are physically located in:
California
How teleproviders are recruited:
they are recruited to be faculty in our division
Other Payment Model:
foundation billed for each patient seen
Complies with HIPAA and HITECH:
Yes
Minimum monthly consultation requirement:
no minimum
Minimum number of hospital beds:
no minimum
Minimum number of ICU or NICU beds:
no minimum
Additional company information:

We are interested in subscription models of providing telegenetics services to institutions such as hospital chains


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