Address:
2100 Powell St. Ste 900
Emeryville, California 94608
USA
510-350-2777
Contact Information
Sumter Armstrong
VP, Business Development
510-851-7433
armstrongs@medamerica.com
Year Incorporated or Founded:
1975
State Incorporated or Founded:
California
Company Type:
Medical specialty service provider to healthcare providers, Medical specialty service provider to non-healthcare systems
Corporate Structure:
Private for-profit
Description of Services:

CEP America is one of the leading providers of acute care management and staffing solutions in the nation. Founded in 1975, we now serve more than 6.3 million patients annually with over 200 practices throughout the United States. We are an integrated team of emergency medicine, hospital medicine, anesthesia, ambulatory, urgent care, and post-acute care physicians committed to caring for patients with acute medical conditions. The CEP America team includes on-site clinical providers, as well as dedicated management and billing services through the MedAmerica family of companies. As providers, we deliver timely, high quality, and compassionate care. As an organization, we have already delivered more than 500,000 telemedicine encounters and have developed innovations and best practices that ensure optimal throughput and productivity, resulting in more efficient, cost-effective, and coordinated care. It is our privilege to serve patients and their families, whether we meet them in the emergency department, as an inpatient, at an urgent care center or a post-acute facility.

Tele-Services:
Chronic disease management, Emergency medicine, Hospitalist, Mental health, Mobile health (mHealth), Primary care, Psychiatry, Urgent care
Tele-Services - Other:
Anesthesiology
Ancillary Services:
Continuing medical education
Currently providing services in:
Arizona, California, District of Columbia, Idaho, Oregon, Washington
Healthcare professionals have licenses in:
Arizona, California, District of Columbia, Georgia, Idaho, Illinois, Kansas, Maryland, Missouri, Oregon, Tennessee, Washington
Target(s) for services:
Accountable Care Organizations; Assisted living facilities; Community mental health clinics; Correctional facilities; Educational institutions; Employers; FQHCs; Government agencies; Rural hospitals; Urban/suburban Hospitals; Insurers; Military bases; Nursing homes; Patients directly; Private physician practices; Schools; Senior communities; Skilled nursing facilities
Number of customers (hospitals, clinics) currently served:
100+
Number full-time MD/DO telehealth professionals:
181-200
After licensing and credentialing, average time to initiate services to new partner/customer:
1-3 months
Telemedicine systems used to connect to customers:
platform-agnostic
Electronic health records (EHR) incorporated in services:
Yes
How EHR interfaces with the EHR of the referring/consulting site:
Varies by customer need.
Company uses an electronic health record system that is certified by ONC:
Yes
Wait time for consultation for emergency services:
0-5 minutes
Wait time for consultation for nonemergent services:
Within 24 hours
Integrate clinical practice guidelines into teleconsultations and practice:
Yes
Number of teleconsults performed 2015:
500
Provides Billing Services:
Yes, we assist the clinical sites with billing
Payers billed:
Medicare, Medicaid, Private payers (e.g., Blue Cross Blue Shield, Cigna, UnitedHealthcare, Aetna)
Company Payment Model:
Fee for service
Complies with HIPAA and HITECH:
Yes
Minimum monthly consultation requirement:
no minimum
Minimum number of hospital beds:
no minimum
Minimum number of ICU or NICU beds:
no minimum

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