Address:
17117 Oak Drive
Suite A
Omaha, Nebraska 68130
USA
844-485-3041
Contact Information
Richard Thayer
Vice President of Sales
844-485-3041
rthayer@encountertelehealth.com
Year Incorporated or Founded:
2012
State Incorporated or Founded:
Nebraska
Company Type:
Medical specialty service provider to healthcare providers, Medical specialty service provider to non-healthcare systems
Corporate Structure:
Private for-profit
Description of Services:

Encounter Telehealth provides quality mental and behavioral health services from licensed psychiatric providers. We offer convenient telepsychiatry services via a secure video-conferencing system, and are available for medication management, routine care and other therapies. Our customer support team provides ongoing training and support to ensure you receive the level of service you deserve.

Tele-Services:
Psychiatry, Psychology
Currently providing services in:
Colorado, Iowa, Minnesota, Montana, Nebraska
Planning to expand to in near future:
North Dakota, South Dakota, Wyoming
Healthcare professionals have licenses in:
Colorado, Florida, Illinois, Iowa, Minnesota, Montana, Nebraska, New York, South Carolina, South Dakota, Texas
Target(s) for services:
Community mental health clinics, Hospitals: rural, Hospitals: urban/suburban, Nursing homes
Number of customers (hospitals, clinics) currently served:
50-99
Number full-time MD/DO telehealth professionals:
1-5
Number full-time NP telehealth professionals:
1-5
Number part-time NP telehealth professionals:
11-15
Number full-time MSW telehealth professionals:
1-5
After licensing and credentialing, average time to initiate services to new partner/customer:
Less than 1 month
Telemedicine systems used to connect to customers:
VSee
Electronic health records (EHR) incorporated in services:
Yes
How EHR interfaces with the EHR of the referring/consulting site:
Progress notes and other documentation submitted directly.
Company uses an electronic health record system that is certified by ONC:
Yes
Edition ONC HIT Certification Program company's EHR is certified for:
2014 Edition
Wait time for consultation for emergency services:
Information not available
Wait time for consultation for nonemergent services:
Information not available
Integrate clinical practice guidelines into teleconsultations and practice:
Information not available
Provides Billing Services:
Yes, we do the billing
Payers billed:
Medicare, Medicaid, Private payers (e.g., Blue Cross Blue Shield, Cigna, UnitedHealthcare, Aetna), Tricare
Teleproviders are physically located in:
Colorado, Florida, Illinois, Montana, Nebraska, New York, South Carolina, South Dakota, Tennessee, Texas
How teleproviders are recruited:
Encounter works with a national network of psychiatrists and board certified psychiatric mental health nurse practitioners.
Company Payment Model:
Fee for service
Complies with HIPAA and HITECH:
Yes
Minimum monthly consultation requirement:
no minimum
Minimum number of hospital beds:
no minimum
Minimum number of ICU or NICU beds:
no minimum

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