Address:
33 W 17th St.
8th Floor
New York, New York 10011
USA
314-578-5416
Contact Information
Samir Malik
General Manager/Founder
314-578-5416
samir@1docway.com
Year Incorporated or Founded:
2011
State Incorporated or Founded:
New York
Company Type:
Medical specialty service provider to healthcare providers, Medical specialty service provider to non-healthcare systems
Corporate Structure:
Private for-profit
Description of Services:

Genoa Telepsychiatry is the largest outpatient telepsychiatry provider in the nation, with over 100 providers licensed in 46 states treating patients in over 85 care settings. We help hospitals expand psychiatry inpatient and outpatient revenue by connecting hospitals to underserved patient populations, through lightweight technology and support. With Genoa Telepsychiatry, rural, elderly, and other underserved patients can schedule appointments online and see psychiatrists through our secure video chat platform. In doing so, Genoa Telepsychiatry helps hospitals expand their reach of services into underserved areas, building hospitals’ referral base; works with underserved care facilities to increase access to psychiatrists and improve community health; and reduces the high cost of comorbid patients suffering both chronic and mental illnesses. For more information contact Samir Malik, CEO, at 314-578-5416 or samir@1docway.com, or Robyn Shapiro, RN, VP, Clinical Sales, at 858.774.2930 or robyn@1docway.com.

Tele-Services:
Mental health, Psychiatry
Currently providing services in:
Arkansas, California, Colorado, Illinois, Indiana, Kansas, Minnesota, Missouri, Nevada, New Mexico, North Carolina, Oregon, Pennsylvania, Texas, Washington
Planning to expand to in near future:
Alabama, Arizona, Delaware, Georgia, Iowa, Kentucky, Louisiana, Maine, Mississippi, New Jersey, New York, North Dakota, Oklahoma, Virginia, Wisconsin, Wyoming
Healthcare professionals have licenses in:
Alabama, Arizona, Arkansas, California, Florida, Idaho, Illinois, Indiana, Iowa, Kansas, Maryland, Minnesota, Missouri, Nevada, New Jersey, New Mexico, North Dakota, Oklahoma, Oregon, Pennsylvania, Texas, Virginia, Washington
Target(s) for services:
Community mental health clinics, FQHCs, Hospitals: rural, Skilled nursing facilities
Number of customers (hospitals, clinics) currently served:
50-99
Number full-time MD/DO telehealth professionals:
11-15
Number part-time MD/DO telehealth professionals:
81-90
Number full-time NP telehealth professionals:
1-5
Number full-time MSW telehealth professionals:
21-25
After licensing and credentialing, average time to initiate services to new partner/customer:
Less than 1 month
Telemedicine systems used to connect to customers:
1DocWay, proprietary
Electronic health records (EHR) incorporated in services:
Yes
Company uses an electronic health record system that is certified by ONC:
Information not available
Wait time for consultation for emergency services:
15-20 minutes
Wait time for consultation for nonemergent services:
1-2 weeks
Integrate clinical practice guidelines into teleconsultations and practice:
Yes
Number of teleconsults performed 2012:
500
Number of teleconsults performed 2013:
3,000
Number of teleconsults performed 2014:
12,000
Number of teleconsults performed 2015:
20,000
Provides Billing Services:
Yes, we assist the clinical sites with billing
Payers billed:
Medicare, Medicaid, Private payers (e.g., Blue Cross Blue Shield, Cigna, UnitedHealthcare, Aetna), Tricare
Company Payment Model:
Fee for service
Complies with HIPAA and HITECH:
Yes
Minimum monthly consultation requirement:
no minimum
Minimum number of hospital beds:
no minimum
Minimum number of ICU or NICU beds:
no minimum

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