Address:
1525 Star Way
Reno, Nevada 89511
USA
775-499-5499
Contact Information
Glenda Hill
MBA in Healthcare Management
Regional Director, AZ N NV, OR, WA, and ID
775-499-5499
glenda.hill@gotelecare.com
Year Incorporated or Founded:
2015
State Incorporated or Founded:
Arizona
Company Type:
Medical specialty service aggregator
Company Type - Other:
Billing
Corporate Structure:
Private for-profit
Description of Services:

GoTelecare is a leading provider of business and knowledge process services in healthcare domains. We deliver proprietary technologies, workflow and business processes to meet our clients’ expectations and enhance their operational capabilities. With our understanding of the healthcare industry and leading technological capabilities, we are well-positioned to assist our clients financial growth.

Tele-Services:
Allergy, Cardiology, Chronic disease management, Dementia, Dermatology, Diabetes, Gastroenterology, Genetics/genetic counseling, Geriatrics, Gynecology, Homecare, Hospice, Hospitalist, ICU (intensive care unit), Integrated care, Internal medicine, Long-term care, Maternal care, Menopause care, Mental health, Mobile health (mHealth), Neuro-psychological testing, Nursing, Nutrition, Obstetrics, Occupational therapy, Orthopedic surgery, Pain management, Patient monitoring, Pediatrics, Pharmacy, Physical therapy, Podiatry, Preventive care, Primary care, Psychiatry, Psychology, Pulmonary medicine, Radiology, Rehabilitation, Rheumatology, Sleep medicine, Speech language pathology, Stroke, Toxicology, Urology, Weight control, Wound care
Ancillary Services:
Patient education, Patient engagement
Currently providing services in:
Arizona, Idaho, Nevada, Oregon, Washington
Target(s) for services:
Accountable Care Organizations, Assisted living facilities, Community mental health clinics, Correctional facilities, Educational institutions, Employers, FQHCs, Government agencies, Government workers, Hospitals: rural, Hospitals: urban/suburban, Insurers, Military bases, Nursing homes, Patients, directly, Private physician practices, Schools, Senior communities, Skilled nursing facilities
Number of customers (hospitals, clinics) currently served:
100+
Number part-time MD/DO telehealth professionals:
226-250
Number part-time NP telehealth professionals:
6-10
Number part-time PA telehealth professionals:
6-10
Number part-time PhD telehealth professionals:
11-15
After licensing and credentialing, average time to initiate services to new partner/customer:
1-3 months
Telemedicine systems used to connect to customers:
Vidyo
Electronic health records (EHR) incorporated in services:
Yes
How EHR interfaces with the EHR of the referring/consulting site:
HL7 compliant. We can "talk" to any EHR
Company uses an electronic health record system that is certified by ONC:
Yes
Edition ONC HIT Certification Program company's EHR is certified for:
2014 Edition
Wait time for consultation for emergency services:
Not applicable
Wait time for consultation for nonemergent services:
Within 24 hours
Integrate clinical practice guidelines into teleconsultations and practice:
Yes
How clinical practice guidelines are integrated:
That is something we customize for each client
Number of teleconsults performed 2015:
1,000+
Provides Billing Services:
Yes, we do the billing
Payers billed:
Medicare, Medicaid, Private payers (e.g., Blue Cross Blue Shield, Cigna, UnitedHealthcare, Aetna), Tricare
Teleproviders are physically located in:
Arizona, Idaho, Nevada, Oregon, Washington
How teleproviders are recruited:
Depending on the need, we will recruit what our clients need. We do the credientialing and we can mirror the credentialing process of our client
Company Payment Model:
Fee for service
Complies with HIPAA and HITECH:
Yes
Minimum monthly consultation requirement:
no minimum
Minimum number of hospital beds:
no minimum
Minimum number of ICU or NICU beds:
no minimum

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