Address:
911 Lakeville Street #322
Petaluma, California 94952
USA
800-258-6550
Contact Information
Bahan McDermott
Admissions Manager
760-994-4990 ext 37
bahan@lionrockrecovery.com
Year Incorporated or Founded:
2010
State Incorporated or Founded:
California
Company Type:
Medical specialty service provider to healthcare providers
Corporate Structure:
Private for-profit
Description of Services:

Lionrock provides online drug and alcohol counseling services at various commitment levels ranging from Peer Support to Outpatient and Intensive Outpatient Treatment. Our programs are accredited by the Joint Commission. Since 2011, we've been mixing best practices treatment knowledge, experienced clinical team, and leading-edge mobile Internet technologies to help people worldwide. Our program features group sessions where patients can discuss feelings and experiences with peers, as well as weekly individual sessions between patient and counselor. Each of our clients receives an individualized treatment plan that sets out the goals the patient will be working on during treatment. Lionrock's treatment center is online, in video conference, and we host support group meetings online too.

Tele-Services:
Mobile health (mHealth), Psychology
Tele-Services - Other:
Substance Use Disorder Treatment
Ancillary Services:
Patient education, Support groups
Currently providing services in:
Arizona, Arkansas, California, Colorado, Connecticut, Florida, Georgia, Hawaii, Illinois, Indiana, Maryland, Michigan, Nevada, New Jersey, New Mexico, New York, North Carolina, Ohio, Oklahoma, Oregon, Pennsylvania, Tennessee, Texas, Virginia, Washington
Planning to expand to in near future:
Alabama, Alaska, Delaware, District of Columbia, Idaho, Iowa, Kansas, Kentucky, Louisiana, Maine, Massachusetts, Minnesota, Mississippi, Missouri, Montana, Nebraska, New Hampshire, North Dakota, Rhode Island, South Carolina, South Dakota, Utah, Vermont, West Virginia, Wisconsin, Wyoming
Healthcare professionals have licenses in:
Arizona, Arkansas, California, Colorado, Connecticut, Florida, Georgia, Hawaii, Illinois, Indiana, Maryland, Michigan, Nevada, New Jersey, New Mexico, New York, North Carolina, Ohio, Oklahoma, Oregon, Pennsylvania, Tennessee, Texas, Virginia, Washington
Target(s) for services:
Accountable Care Organizations; Employers; Rural hospitals; Urban/suburban Hospitals; Insurers; Patients directly; Private physician practices
Number of customers (hospitals, clinics) currently served:
6-19
Number full-time MD/DO telehealth professionals:
1-5
Number full-time MSW telehealth professionals:
1-5
Number part-time MSW telehealth professionals:
21-25
Number full-time other:
1-5
Number part-time other:
6-10
Other telehealth professionals:
Certified Addiction Counselors
After licensing and credentialing, average time to initiate services to new partner/customer:
Less than 1 month
Telemedicine systems used to connect to customers:
Zoom
Electronic health records (EHR) incorporated in services:
Yes
How EHR interfaces with the EHR of the referring/consulting site:
Company provides records from our EHR to the referring/consulting site by HIPAA compliant secure download.
Company uses an electronic health record system that is certified by ONC:
No
Wait time for consultation for emergency services:
Not applicable
Wait time for consultation for nonemergent services:
Within 24 hours
Integrate clinical practice guidelines into teleconsultations and practice:
Information not available
Number of teleconsults performed 2012:
100
Number of teleconsults performed 2013:
500
Number of teleconsults performed 2014:
1729
Number of teleconsults performed 2015:
3448
Number teleconsults performed 2016:
6926
Provides Billing Services:
Yes, we do the billing
Payers billed:
Private payers (e.g., Blue Cross Blue Shield, Cigna, UnitedHealthcare, Aetna)
Teleproviders are physically located in:
Arizona, Arkansas, California, Colorado, Connecticut, Florida, Georgia, Hawaii, Illinois, Indiana, Michigan, Minnesota, Nevada, New Jersey, New Mexico, New York, North Carolina, Ohio, Oregon, Pennsylvania, Tennessee, Texas, Virginia, Washington
How teleproviders are recruited:
Providers are screened for required licensing, then put through a minimum of three interviews two of which are by video and one of which is a mock therapy session.
Company Payment Model:
Fee for service
Complies with HIPAA and HITECH:
Yes
Minimum monthly consultation requirement:
no minimum
Minimum number of hospital beds:
no minimum
Minimum number of ICU or NICU beds:
no minimum

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