Address:
5777 E. Mayo Blvd.
Phoenix, Arizona 85054
USA
480-301-9145
Contact Information
Dwight Channer
Program Manager
480-301-9145
channer.dwight@mayo.edu
Year Incorporated or Founded:
2007
State Incorporated or Founded:
Arizona
Company Type:
Integrated healthcare system (MCO), Medical specialty service provider to healthcare providers
Corporate Structure:
Public nonprofit
Description of Services:

The Mayo Clinic Telestroke and Teleneurology Program is a multistate telemedicine network connecting patients experiencing neurological emergencies with neurologists at Mayo Clinic. Using state of the art advancements in telemedicine technology, Mayo Clinic neurologists are able to provide consultative care remotely, reducing the need for patient transfers and providing key neurological support to hospitals within the network.

Tele-Services:
Neurology, Stroke
Currently providing services in:
Arizona, Florida, Georgia, Minnesota, Missouri, Nevada, New Hampshire
Planning to expand to in near future:
California, Maine, New Mexico, Texas, Vermont
Healthcare professionals have licenses in:
Arizona, Florida, Georgia, Maine, Minnesota, Nevada, New Hampshire, Vermont
Target(s) for services:
Accountable Care Organizations; Rural hospitals; Urban/suburban Hospitals
Number of customers (hospitals, clinics) currently served:
20-49
Number full-time MD/DO telehealth professionals:
11-15
Number full-time NP telehealth professionals:
1-5
After licensing and credentialing, average time to initiate services to new partner/customer:
Less than 1 month
Telemedicine systems used to connect to customers:
GlobalMed, Cisco, Vidyo, InTouch Health, VGo
Electronic health records (EHR) incorporated in services:
Information not available
Emergency Services wait time other:
One minute median response time to call from referring physician
Wait time for consultation for nonemergent services:
Not applicable
Integrate clinical practice guidelines into teleconsultations and practice:
Information not available
Number of teleconsults performed 2012:
750
Number of teleconsults performed 2013:
1705
Number of teleconsults performed 2014:
2250
Provides Billing Services:
We plan to offer this service at a later date
Payers billed:
Medicare, Private payers (e.g., Blue Cross Blue Shield, Cigna, UnitedHealthcare, Aetna)
Teleproviders are physically located in:
Arizona, Florida, Minnesota
How teleproviders are recruited:
Consultants are recruited and selected based on Mayo standards and proficiencies.
Company Payment Model:
Subscription
Complies with HIPAA and HITECH:
Yes
Minimum monthly consultation requirement:
no minimum
Minimum number of hospital beds:
no minimum
Minimum number of ICU or NICU beds:
no minimum

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